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Air Malta Special Offer Extended!

Special Offer Extended to End May 2011

►Air Malta is waiving the applicable Sports Baggage Fee on Diving Equipment. During this offer, there is no need to purchase any Sports Baggage Voucher for Diving Equipment. Simply show up at the airport and Air Malta will carry your diving equipment for free. Offer valid up till end of May 2011.

 

Official Email from Airmalta

The waiver of diving equipment for February & March previously communicated, has now been extended. The waiver is now valid for travel until 31st May 2011. This means that all travel must be completed by this date and any returning passengers after 31st May 2011 would need to pay for the carriage of diving equipment.

Carriage of diving equipment falling under this waiver is limited to 1 piece person. We would remind you that in compliance with UK health and safety regulations any 1 piece should not exceed 32kgs. Diving equipment is to be packed separately and the bag must not contain any other items except diving equipment.

Current charges are €20.00 per piece per sector if pre-paid online or €30.00 per piece per sector for diving equipment if paid at the airport.

Please do not hesitate to contact the Air Malta sales team for any further information.

Best regards,
Air Malta
UK Sales Team

 


Air Malta Sports Baggage voucher price has increased to €20 (instead of €15) for 32 kilos.  See info taken off Air Malta's Sporting Luggage page.  Please read email below dated 20th August to make sure whether you need to purchase the voucher.  Click here for: Web Link...

 
Air Malta gives you the flexibility to purchase Sports Baggage vouchers to cover the carriage of your sports equipment at only € 20 per piece per flight. Booking can be made up to 24 hours prior departure by using the booking form below.

The Sports equipment items that fall under this category are:

  • Diving equipment
  • Golf Clubs 
  • Bicycles
  • Skiing Equipment
  • Water skis
  • Firearms
  • Bowling - maximum four balls plus shoes
  • Hockey Equipment
  • Croquet Clubs
  • Fencing
  • Archery

Fencing and Archery equipment must be stored in a hard container to avoid damage and must be checked-in, not carried as hand-luggage.

Don't forget to print your Sports Baggage Voucher and to present it at check-in, as passengers with no voucher will be charged € 30 per piece per flight. Any other sports equipment not listed will be charged at the normal excess baggage rate.

Terms and Conditions:

  • Each voucher is valid for every piece of sports equipment.
  • Sports equipment is to be packed separately.
  • Excess baggage voucher is to be presented during check-in.
  • Each voucher is valid for a one way trip basis.
  • Maximum weight per bag must not exceed 32 Kilos.
  • Fee is non-refundable, non-transferable.
  • Vouchers may be purchased up to 24 hours prior departure

►Air Malta Sporting Allowance Last Update dated 20th August 2010
Correspondence between Mr. Duncan Perry and Air Malta Customer Care: Email listed below but can also be downloaded from this link (download email) this can be sent to your clients that are planning to come to Malta.
 

Subject: Air Malta - LETTER OF COMPLAINT / sports equipment REF:ICCHO007932
Date: Fri, 20 Aug 2010 11:38:26 +0200
From:
customercare.airmalta@airmalta.com
To:
Duncan Perry

Ref: ICCH010682

Dear Mr Perry

First and foremost I would like to apologise for the delay in getting back to you.  This is attributable to the fact that we had to review our sports equipment policy.

In this regard, Air Malta has now agreed to treat diving equipment in a slightly different manner than the other sports equipment and will limit the charge solely on diving equipment which is packed separately and declared as sports baggage at check-in. Diving equipment packed in the checked-in luggage, if this does not exceed the threshold (20kgs for passengers travelling in Economy Class and 30kgs for passengers travelling in Club Class), will be considered as part of the baggage allowance and will not be charged the sports equipment fee.  Nevertheless, this does not give passengers the right to pack in the checked-in luggage any dangerous items such as harpoons.

Again, whilst renewing our apologies for any inconvenience caused, we look forward to being of service to you in the near future.

Yours sincerely

Stefania - Customer Care Representative
Air Malta plc
Customer Care         

 

► Friday 14th May 2010 - Air Malta Sporting Allowance Update

Over the last couple of years we have had a lot of members complain to us about luggage allowance on AirMalta flights, basically what was happening was that people were still being charged a €15 (each way) sporting allowance supplement even if they were within their 20k limit but carrying diving equipment. Through much correspondents between Air Malta and a regular visitor to Gozo it seems that this problem has been sorted!

Following the correspondents I would recommend telling your visiting divers that if they can fit in all their diving equipment and any other belongings into a bag which does not weigh over 20k they will not need to pay the ‘extra sporting allowance’." However since the rules stipulate that no valuables are to be placed in checked in luggage make sure that you insure the contents of your luggage's since Air Malta is not responsible for any damages.” Please remember that valuables can be placed in hand luggage, note max 8kilos and must not exceed 18x45x50cm in size."
For those people needing extra weight allowance/bag please advise your divers to check out http://www.airmalta.com/page_x.aspx?l=1&p=1672  which gives details on the €15 for 30k sporting allowance.

Marjolein Thrower received an email from Air Malta confirming the Luggage Allowance (download email).  It is advisable to tell divers to have a copy of this email while checking in at the airport just in case the details have not been passed onto the check-in staff.
 

►Underwater Photographic Competition - info info info...

 

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